Patient Satisfaction Survey

Carleton University Health Services

Your feedback is important to help us improve the care we provide. This survey should take about 5 minutes to complete. All responses are confidential and anonymous.

Appointment Booking & Access

How easy was it to schedule your appointment?

Very Easy
Somewhat Easy
Neutral
Somewhat Difficult
Very Difficult

Was it clear how to access the clinic (location, hours, online information)?

Yes
No

How would you rate the professionalism of the front desk staff?

Excellent
Good
Fair
Poor

Did you feel welcomed and respected during your visit?

Yes
Somewhat
No

General Satisfaction

Overall, how satisfied are you with the care you received at this clinic?

Do you have any suggestions for how we can improve?

Confidentiality Notice

This survey is anonymous and complies with the Personal Health Information Protection Act (PHIPA) of Ontario. Please do not include your name or identifying information. If you would like to discuss any concerns, please email HCSadmin@cunet.carleton.ca

Mental Health and Wellness

Patient Satisfaction Survey